FAQS
Frequently asked questions and the most important information about your wine purchase can be found here. If you have any questions, feel free to contact us.
Shipping fees depend on the number of bottles. Orders of up to 11 x 0.75 l or 5 x 1.50 l bottles cost 6.00 EUR within Austria and 12.00 EUR to Germany, Czechia, Poland, Slovakia, Slovenia and Hungary.
Shipping is free for orders of 90.00 EUR or more.
Shipping is free for orders of 90.00 EUR or more.
Yes. Orders of 200.00 EUR or more receive a 5% discount; orders starting at 300.00 EUR receive a 10% discount.
We currently ship to Austria, Germany, Czechia, Poland, Slovakia, Slovenia and Hungary. If your destination is not listed, please contact us at office@weingutstiftgoettweig.at.
Orders are processed on the next business day and handed over to the parcel service. Delivery usually takes 2 to 4 business days, depending on the address. Seasonal peaks, such as the Christmas period, can cause delays beyond our control.
We accept major credit and debit cards, instant bank transfer options as well as Apple Pay and Google Pay.
- Visa, Mastercard, Maestro, American Express
- Apple Pay
- Google Pay
- Instant transfer (Klarna, eps)
Yes. Please contact us directly at office@weingutstiftgoettweig.at so we can prepare the invoice details.
We ship in 1-bottle, 3-bottle, 6-bottle and 12-bottle cartons.
For orders of 60 bottles or more we ship on a half pallet to ensure safe transport.
Please provide your phone number when ordering. We pass it on to Österreichische Post, and with your tracking number and a Post account you can manage delivery changes yourself.
Deliveries to our main destination countries are handled by Österreichische Post.
Yes. We provide a tracking number once your parcel ships. Enter the number on the Österreichische Post tracking portal to follow the shipment.